Privacy Policy

Privacy Policy

Effective Date: 04/04/2026

This Privacy Policy describes how RUGS INTERNATIONAL INC collects, uses, and discloses your personal information when you visit, use, or make a purchase from woollooms.com (the “Site”).

RUGS INTERNATIONAL INC respects your privacy and is committed to protecting your personal information in accordance with applicable U.S. privacy and e-commerce laws.

Information We Collect

When you visit the Site, we may collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

The types of information we collect include:

Personal Information

Name
Billing address
Shipping address
Phone number
Email address

Order Information

Products purchased
Order history
Payment confirmation details

Device Information

IP address
Web browser
Device type
Cookies and usage data

Payment information such as credit card numbers is processed securely through Shopify Payments or other authorized payment providers and is not stored on our servers.

How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill orders
To communicate with customers regarding orders and inquiries
To provide customer support
To prevent fraudulent transactions
To improve website functionality and user experience
To comply with legal obligations

Sharing Your Information

We may share your personal information with trusted third-party service providers strictly for operational purposes, including:

Shopify (our e-commerce platform)
Payment processors
Shipping carriers including UPS, FedEx, and USPS
Fraud prevention services
Legal authorities if required by law

We do not sell, rent, or trade customer personal information to third parties.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience, maintain shopping cart sessions, and analyze website performance.

Users may disable cookies through their browser settings; however, some features of the website may not function properly if cookies are disabled.

Data Security

We implement industry-standard security measures designed to protect personal information. Our store operates on the Shopify platform, which uses secure encryption technologies including SSL.

While we take reasonable precautions to protect your data, no method of transmission over the internet is completely secure

 

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and reporting requirements.

Your Rights

Customers may request to:

Access their personal data
Correct inaccurate information
Request deletion of personal data
Opt out of marketing communications

Requests can be submitted using the contact information below.

California Privacy Rights

Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), California residents have the right to request access to the personal information we collect about them, request deletion of their personal information, and obtain information about how their personal data is used and shared.

California residents may submit requests using the contact information provided below.

Children's Privacy

Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised effective date.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

RUGS INTERNATIONAL INC
5124 N FOOTHILLS HWY
BOULDER, CO 80302 USA

Phone Number: +1 404 287 2302

Mail Address: hello@woollooms.com

 



SMS and Mobile Information Privacy

When you provide your mobile telephone number and expressly opt in, Woollooms, a DBA of RUGS INTERNATIONAL INC, may use it to send customer-care, account, order, and delivery-related text messages. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent will not be shared with any third parties, except service providers that support delivery of the messaging service.

Consent to receive text messages is not a condition of purchase. You may withdraw consent at any time by replying STOP.

SMS Consent Data Sharing

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.